Service Technician I

Service Technician I | South Willington, CT | On-site

A world-leading provider of integrated security solutions is seeking a skilled Service Technician to join their team. This organization protects, connects, and optimizes businesses across diverse industries, with a global presence and a strong commitment to client experience and safety. They offer a comprehensive portfolio of security systems and services, powered by dedicated professionals and cutting-edge technology.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application and system issues, working both independently and collaboratively.
• Execute preventative maintenance tasks to maximize system availability and identify potential faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications accurately within a digital change control system.
• Conduct end-to-end testing of upgrades and major modifications, as well as perform their on-site installation.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Excellent problem-solving, analytical, and time management skills.
• Strong written and verbal communication abilities.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a generous company match.
• Company vehicle, laptop, and cell phone.

Apply via Haystack today!