Senior BI Analyst (Collections & Recoveries)

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

We are hiring Senior BI Analysts to join our Collections & Recoveries team.

This role is ideal for technically strong, curious analysts who enjoy using data, reporting and automation to solve meaningful business problems. You will improve access to insight, reduce manual processes and build scalable data solutions that support better decisions across the bank.

The opportunity

This role has a strong BI and reporting focus, with a meaningful element of data modelling and collaboration with Analytics Engineering. You will build trusted data pipelines, establish semantic layers with clearly defined metrics and design self-serve reporting. You will enable analysis at scale and help teams monitor performance, identify opportunities and make informed decisions.

Collections & Recoveries
Helping to deliver better outcomes for customers in financial difficulty through high-quality MI, operational performance insight and process efficiency. You will partner closely with Collections, Operations and Credit Strategy stakeholders to understand performance, improve reporting and support data-led decision making.