Organizational Effectiveness Practitioner

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS

• Support the execution and delivery of the Organizational Effectiveness strategy through hands-on coordination and implementation of OE initiatives.
• Translate OE priorities into clear activities, materials, and engagement plans for teams and leaders.
• Support planning, preparation, and follow-up activities to ensure progress and momentum across OE initiatives.
• Track actions, commitments, and outcomes to ensure visibility and accountability.
• Support the execution of IB Accelerate, including coordination, check-ins, and ongoing maintenance of materials and trackers.
• Gather and synthesize feedback, observations, and outcomes from teams and leadership to inform OE recommendations and next steps.
• Coach teams and individuals to improve ways of working, collaboration, and continuous improvement practices.
• Support the design and delivery of training sessions, workshops, and learning materials aligned to OE priorities.
• Support measurement of OE initiatives by tracking engagement, adoption, or progress indicators.
• Help maintain shared OE resources, templates, guidance, or processes.
• Provide day-to-day guidance and support to teams on organizational effectiveness practices.

Create and maintain communications, documentation, and process materials to support OE initiatives.

SKILLS & CERTIFICATIONS

• Demonstrates an ability to put the team first, offer help, write with clarity, apply functional expertise, offer practical solutions, maintain documentation, attend to multiple tasks, cope with uncertainty, strive for achievement, take action. Intermediate Excel skills preferred.
• Strong coaching, facilitation, and stakeholder engagement skills.
• Ability to influence and build trust across teams and levels of the organization.
• Ability to translate strategy into practical, actionable outcomes.
• Ability to interpret feedback and operational signals into practical recommendations
• Strong written and verbal communication skills, with the ability to create clear documentation and training materials.
• Experience supporting change initiatives and embedding new ways of working.
• Organized and detail-oriented, with the ability to track actions and manage multiple initiatives simultaneously.
• Familiarity with agile ways of working and continuous improvement practices.
• Ability to analyze themes, risks, and insights from team engagement and feedback.
• Preferred: ProSci or CCMP.

EDUCATION & EXPERIENCE

• Bachelor’s degree in Business, Organizational Development, or a related field (or equivalent experience).
• Minimum 3 years of prior work experience in organizational effectiveness, change management, team enablement, coaching, or continuous improvement roles.
• Experience supporting training, coaching, or capability-building initiatives within cross-functional teams.