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Full time
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Director, Customer Success & Service

OniOxford (On-site)🇬🇧United KingdomPosted 12 Oct 2026

Why This Role Stands Out

This leadership role offers an exceptional opportunity to shape and scale a critical customer-facing organization at a groundbreaking scientific discovery company, directly impacting their mission to advance cellular studies. You will thrive here if you are passionate about building high-performing teams, driving customer value, and fostering strong relationships within a collaborative and innovative environment. Embrace the flexibility of a hybrid work model and contribute to revolutionizing scientific research by applying today!

Quick Overview

Seniority
Leader
Employment type
Full Time
Work mode
Hybrid
Location
Oxford (On-site), United Kingdom
Posted
9 hours ago
Customer Success

Job Description

Join ONI and Explore the Boundaries of Scientific Discovery!

At ONI, we are driven by a profound mission: to propel scientific discovery and combat diseases by granting everyone the ability to visualise, comprehend, and share the intricate microscopic details of life. Our revolutionary Nanoimager stands at the forefront of advancing cellular studies on a molecular level, making substantial contributions to the evolution of scientific knowledge.

Own the post-sale customer experience and build a scalable Customer Success & Service organisation that maximizes system uptime, customer adoption, service-contract renewal, and long-term customer value.

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