Senior Commercial Operations Analyst

The role and the team

As a Senior Commercial Operations Analyst (all genders), you’ll own how Lucanet prices, approves, and structures its deals. You’ll shape our Deal Desk, commercial policy and Salesforce CPQ processes so sellers can move faster, and every deal protects margin. This is a remote role based in Germany.

You’ll join our Revenue Operations and GTM Strategy team. You’ll work closely with Sales leadership, Legal, Finance, Product and Revenue Technology across all Lucanet markets. Together, we keep our go-to-market running on clear commercial processes that scale as we grow. We look for people who keep growing, take real ownership, and lift the people around them.

What you’ll do

• Own and evolve the Deal Desk operating model, turning reactive deal support into proactive commercial guidance for sales.
• Build Lucanet’s commercial policy framework, covering discount rules, pricing uplifts and multi-level approval processes across all markets.
• Lead strategic deal reviews, advising sales leadership on structure and pricing for multi-year, multi-product and partner deals.
• Own the Salesforce CPQ roadmap as business owner, defining quote and approval requirements with Revenue Technology.
• Design the end-to-end quote-to-cash process, setting SLAs for speed-to-quote, approval turnaround and post-sale handover.
• Drive commercial insight by analysing discount distribution, margin trends and win/loss factors for GTM leadership.
• Align Legal, Finance, Order Management and Product around a clear RACI, escalation paths and governance rhythms.
• Coach deal owners through Deal Desk office hours, playbooks and pricing negotiation guidance.

You’ll report into the Revenue Operations and GTM Strategy team.

What you bring

You have

• Owned a Deal Desk, Commercial Operations or RevOps function in B2B SaaS, designing pricing governance used across several markets
• Hands-on, expert knowledge of Salesforce CPQ, including the quote object, approval process design and commercial reporting
• Structured complex B2B SaaS deals, including multi-year, multi-product, migration and partner deals
• Shaped pricing decisions with senior sales leaders, Legal and Finance through analysis and credible recommendations, without direct authority
• Turned deal data into insight on margin, pricing compliance and process bottlenecks, using BI tools such as Tableau or Lightdash, and AI
• Fluent English, written and spoken

It’s a plus if you also have

• Experience in a PE-backed or high-growth SaaS business
• German language skills

Perks at work

• Flexible and hybrid working: our Lucaflex model lets you plan your working hours and location according to your needs and professional responsibilities.
• Remote work from another country: work up to 90 days a year outside your home country, supported by our partner Workflex.
• Professional development budget: get dedicated time, resources and budget to build the skills for your career path.
• Structured development process: quarterly catch-ups with your manager, built on clear expectations for impact, competence and influence.
• Paid volunteer days: take the time to volunteer, alone or with your team, for causes you care about.
• Health and wellbeing support: access company wellbeing programs, sport subsidies and mental health support through external partners.
• Paid vacation days: take 30 days a year to rest, travel and recharge.
• Pension support: build your retirement savings with employer pension contributions.
• Corporate discounts platform: get exclusive discounts across travel, retail, technology, and more.