Patient Navigator

• Location: Pensacola, FL
• Facility: Ascension Sacred Heart Medical Clinic
• Department: OBGYN
• Schedule: Day | Full-Time

• Identifies potential clients, completes initial needs assessment, and maintains follow-up to ensure appropriate guidance to health services.
• Provides informal counseling, education, and social support to clients. Assists clients with utilizing available resources, including scheduling medical appointments, accompanying clients to appointments, and assisting with completion of medical program applications.
• Develops and maintains strong working relationships with external (referral sources and community agencies) and internal contacts (departmental team members).
• Maintains accurate client records by documenting all contacts, services provided, and outcomes in order to track all clients and services for future reference.

Licensure / Certification / Registration:

• Required Credential(s):
• None Required.
• Preferred Credential(s):
• BLS Provider. American Heart Association or American Red Cross accepted.
• Drivers License.

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences:

• Case Management experience
• Benefits Enrollment experience
• Patient Education experience