Quick overview
Job description
This position is primarily for educational or religious purposes and should be used for providing valuable educational experiences for the Intern. It is to give the Intern an opportunity to see how principles and practices learned in their educational institutions are applied in actual work setting. Under general supervision, the Intern performs work as assigned by the department.
- Support the Travel Systems team in identifying and implementing AI, automation, and low-code solutions that improve daily travel operations.
- Develop and enhance solutions using Microsoft Power Platform, including Power Apps, Power Automate, and related Microsoft 365 technologies.
- Work directly with Travel subject matter experts to understand existing processes, identify repetitive or manual work, and recommend opportunities for automation.
- Explore practical ways to incorporate Microsoft Copilot, AI agents, generative AI, and other emerging AI capabilities into Travel workflows.
- Help prototype and test AI-enabled solutions before they are introduced into production processes.
- Assist with connecting data, systems, and workflows to create more efficient end-to-end processes.
- Document solutions, workflows, testing results, and recommended processes so they can be supported and expanded after implementation.
- Help educate team members on new AI and automation capabilities and demonstrate how they can be used effectively in day-to-day work.
- Participate in Travel innovation initiatives focused on reducing manual work, improving employee productivity, and improving the traveler experience.
- Paid Interns are qualified while enrolled in an educational institution and for one year following graduation.
- They must sign a Paid Internship Engagement Letter
- Currently pursuing a degree or certificate (or recently graduated) in Artificial Intelligence, Computer Science, Information Systems, Data Science, Software Development, or a closely related field.
- Coursework, projects, or hands-on experience involving artificial intelligence, machine learning, generative AI, or automation technologies.
- Familiarity with or willingness to learn Microsoft Power Apps, Power Automate, Copilot Studio, and Microsoft 365 Copilot.
- Basic understanding of APIs, databases, data structures, or system integrations is preferred.
- Experience with languages or technologies such as Python, JavaScript, SQL, JSON, REST APIs, or similar tools is helpful but not required.
- Strong problem-solving skills and an interest in understanding how technology can improve real-world business processes.
- Ability to work with nontechnical subject matter experts, translate business needs into technical solutions, and explain technical concepts in understandable terms.
- Comfortable experimenting with emerging technology, testing solutions, learning from failures, and iterating quickly.
- Strong communication, collaboration, documentation, and organizational skills.
- Interest in learning how AI and automation can be applied within a global travel operations environment.
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