Pega Lead Developer

We are:

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At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,850+, and has 60 offices in 20 countries within key global markets.

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Our challenge:

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We are seeking a highly skilled and hands-on Pega Lead Developer with deep expertise in Pega Case Management, system integrations, application architecture, and technical leadership. The ideal candidate will be responsible for leading the design, development, and implementation of enterprise-grade Pega applications while actively contributing to hands-on development. This role requires strong experience in designing scalable case management solutions, integrating Pega with enterprise systems, mentoring development teams, and driving best practices across the software development lifecycle.

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Additional Information*

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The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $115k - $125k/year & benefits (see below).

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The Role

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Responsibilities:

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Lead the design, development, enhancement, and support of enterprise Pega applications.

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Serve as the technical lead for Pega Case Management solutions, ensuring scalable and maintainable application architecture.

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Collaborate with business stakeholders, product owners, architects, and delivery teams to translate business requirements into technical solutions.

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Design and implement complex case management workflows, business rules, decisioning, and user interfaces using Pega Platform.

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Develop and maintain integrations with external systems using REST, SOAP, Kafka, JMS, MQ, APIs, and other integration frameworks.

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Provide hands-on development for critical components, complex workflows, and technical challenges.

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Define technical standards, coding guidelines, and best practices for Pega development teams.

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Conduct code reviews, technical design reviews, and quality assurance activities.

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Troubleshoot performance, scalability, and production issues while ensuring system reliability.

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Support deployment activities and DevOps processes across multiple environments.

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Mentor and guide junior developers and technical team members.

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Work closely with enterprise architects to align Pega solutions with overall technology strategies.

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Required Skills:

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Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

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8+ years of overall software development experience.

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5+ years of hands-on experience with the Pega Platform.

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Strong experience in Pega Case Management, workflow design, and BPM implementations.

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Experience leading technical teams and delivering large-scale enterprise applications.

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Proficiency in Pega application design, development, and deployment.

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Strong understanding of Pega guardrails, performance tuning, and application optimization.

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Hands-on experience with integration technologies including:

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• REST APIs
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• SOAP Web Services
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• MQ/JMS Messaging
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• Kafka/Event-driven architectures
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• Database integrations
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Experience with Pega security models, authentication, and authorization frameworks.

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Strong knowledge of relational databases and SQL.

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Experience working in Agile/Scrum environments.

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Preferred, but not required:

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Pega Certified Senior System Architect (CSSA).

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Pega Certified Lead System Architect (CLSA) preferred.

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Experience in financial services, banking, insurance, or healthcare domains.

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Experience with cloud platforms such as AWS, Azure, or GCP.

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Knowledge of CI/CD pipelines, Jenkins, Git, and DevOps practices.

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Exposure to microservices architecture and event-driven integration patterns.

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We offer:

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A highly competitive compensation and benefits package.

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A multinational organization with 60 offices in 20 countries and the possibility to work abroad.

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10 days of paid annual leave (plus sick leave and national holidays).

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Maternity & paternity leave plans.

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A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).

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Retirement savings plans.

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A higher education certification policy.

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Commuter benefits (varies by region).

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Extensive training opportunities, focused on skills, substantive knowledge, and personal development.

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On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.

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Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.

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Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.

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A flat and approachable organization.

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A truly diverse, fun-loving, and global work culture.

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SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

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Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

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All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.