Guidewire QA Lead Engineer

Job Title: Guidewire QA Lead Engineer

Columbus, OH
Hybrid Long Term

Job Summary

We are looking for an experienced Guidewire QA Lead with strong expertise in Guidewire PolicyCenter, BillingCenter, and/or ClaimCenter testing. The candidate will lead QA activities across Guidewire implementations, integrations, upgrades, and production releases, ensuring high-quality delivery through effective test strategy, automation, defect management, and team leadership.

Key Responsibilities

• Lead the QA strategy, planning, execution, and delivery for Guidewire projects.
• Provide technical leadership to QA engineers and coordinate testing activities across multiple teams.
• Develop Test Strategy, Test Plans, Test Scenarios, Test Cases, and Traceability Matrix.
• Perform functional, integration, regression, system, end-to-end, and UAT testing.
• Strong hands-on experience testing Guidewire PolicyCenter / BillingCenter / ClaimCenter.
• Validate Guidewire configurations, workflows, business rules, transactions, screens, and integrations.
• Test Guidewire APIs, REST/SOAP services, messaging, and external system integrations.
• Validate data flows and perform database/backend testing using SQL.
• Lead defect identification, triage, root-cause analysis, prioritization, and resolution.
• Work closely with Business Analysts, Guidewire Developers, Product Owners, and Business stakeholders.
• Define QA metrics and provide testing status, risks, issues, and release-readiness reports.
• Review test cases and automation scripts developed by QA engineers.
• Identify opportunities for test automation and continuous improvement.
• Support CI/CD testing and integration with tools such as Jenkins/GitLab.
• Participate in Agile ceremonies including Sprint Planning, Backlog Refinement, Daily Scrum, Sprint Review, and Retrospective.
• Mentor QA team members and establish QA best practices, standards, and processes.
• Support production releases, smoke testing, and post-production validation.

Required Skills

• 8+ years of QA/testing experience, with strong experience in Guidewire.
• 5+ years of Guidewire testing experience preferred.
• Strong expertise in one or more:

o Guidewire PolicyCenter

o Guidewire BillingCenter

o Guidewire ClaimCenter

• Experience with Guidewire Cloud is highly preferred.
• Strong understanding of Guidewire configuration, business rules, workflows, transactions, and integrations.
• Strong knowledge of API testing REST/SOAP.
• Strong SQL/database testing skills.
• Experience with Agile/Scrum methodologies.
• Hands-on experience with defect management tools such as JIRA.
• Knowledge of Postman, SOAP UI, Jenkins/GitLab, Splunk or similar tools.
• Experience with test automation frameworks such as Selenium, Playwright, Cypress, or similar is preferred.
• Strong analytical, communication, leadership, and problem-solving skills.

Guidewire-Specific Testing

The candidate should have experience validating:

• Policy lifecycle and transactions
• New Business, Renewal, Cancellation, Rewrite, Reinstatement
• Rating and underwriting rules
• Product model and policy changes
• Billing and payment transactions
• Claims lifecycle and financial transactions
• Guidewire PCF/UI functionality
• Workflows and business rules
• Batch processes
• Guidewire APIs and integrations
• External system integrations
• Event/messaging-based integrations
• Data migration and reconciliation
• Guidewire Cloud releases and deployments

Leadership Expectations

• Lead a team of QA engineers and manage testing deliverables.
• Conduct code/test-case reviews and quality assessments.
• Establish QA standards and reusable testing frameworks.
• Identify project risks and provide mitigation strategies.
• Drive defect prevention and continuous quality improvement.
• Communicate effectively with technical and business stakeholders.
• Ensure testing is completed within scope, timeline, and quality objectives.

Preferred Qualifications

• Guidewire certification is a plus.
• Experience with Guidewire Cloud Platform.
• Experience in Insurance domain, especially P&C Insurance.
• Knowledge of ACORD, insurance policy lifecycle, rating, billing, and claims processes.
• Experience with CI/CD and DevOps practices.
• Experience working on large-scale Guidewire implementations or upgrades.