Why This Role Stands Out
This hybrid role at Thales offers a fantastic opportunity to lead client relationships and drive operational excellence within cybersecurity managed services, providing significant career growth. You'll thrive here if you excel at client management, contract oversight, and ensuring service level agreements are met, making you an invaluable asset to a reputable technology leader. Apply now to leverage your expertise and make a real impact in a dynamic cybersecurity environment.
Quick Overview
Job Description
Thales Cybersecurity is seeking a Client Service Delivery Manager to be the trusted face for our enterprise clients, ensuring operational excellence in delivering cyber security managed services. This permanent, full-time hybrid role is based in Barangaroo, Sydney and will own day-to-day client relationships, acting as the primary escalation point for incidents and contractual deliverables.
You will drive SLA compliance, manage multi-year contracts, and ensure we deliver to the contract while
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