Senior Executive - Warehouse Operations - Contract Logistics

Warehouse Operations
•    Supervise daily inbound and outbound warehouse activities including receiving, put-away, picking, packing, and dispatch.
•    Ensure timely order processing and shipment execution as per customer requirements.
•    Monitor operational workflows to achieve productivity and accuracy targets.
Inventory Management
•    Maintain inventory accuracy through regular cycle counts and stock reconciliation.
•    Monitor stock movement and ensure proper material handling practices.
•    Investigate inventory discrepancies and escalate issues when required.
•    Update inventory records in WMS/ERP systems.
Team Coordination
•    Coordinate with warehouse associates, operators, and supervisors for smooth operations.
•    Support manpower planning and shift execution.
•    Train warehouse staff on SOPs, safety procedures, and operational processes.
Customer & SLA Management
•    Ensure adherence to customer SLAs and operational KPIs.
•    Handle operational escalations and support issue resolution.
•    Maintain timely communication with internal and external stakeholders.
Process Compliance & Safety
•    Follow warehouse SOPs, quality standards, and EHS guidelines.
•    Ensure safe handling and storage of materials.
•    Support warehouse audits and compliance activities.
Reporting & Documentation
•    Prepare daily operational reports and MIS updates.
•    Maintain dispatch records, inventory reports, and operational documentation.
•    Track operational performance metrics and highlight improvement areas.