Quick overview
Job description
About the Role
Own customer deployments for an AI-powered procurement software platform, partnering closely with engineering from initial pilot through organization-wide adoption. You will turn procurement and sourcing needs into practical workflows, scalable product improvements, and effective customer rollouts.
What You'll Do
Lead customer deployments end to end, from pilot planning to organization-wide rollout, in partnership with engineering.
Understand customer category-management and sourcing processes, then scope workflows that address their needs.
Run discovery workshops and deep-dive sessions to translate customer expectations into actionable technical requirements.
Distinguish reusable platform capabilities from account-specific work and bring customer feedback to product and engineering teams.
Partner with procurement leaders, category managers, and executives on long-term rollout plans.
Create playbooks, training materials, and best practices that support onboarding and adoption across customers.
What We're Looking For
At least three years of hands-on, customer-facing experience working with both end users and senior executives.
Experience in procurement, strategic sourcing, or buyer operations; procurement consulting experience is relevant.
Experience designing category-management or sourcing workflows, facilitating workshops, and translating client needs into technical requirements.
A track record of owning customer deployments from pilot through broad organizational rollout, and creating onboarding and adoption resources.
Ability to turn customer behavior and feedback into clear product requirements for engineering teams.
Fluency in German and English, strong relationship-building skills, and comfort working through ambiguity.
Experience with DACH-based organizations or customers is beneficial, and willingness to travel to customers is required.
Compensation & Benefits
Base salary is €60,000 to €90,000 annually. Equity may be available. Visa sponsorship is not available.
Location
On-site in Berlin, Germany, with some customer travel.