Administrator

Administrator
PTSG Electrical Services Ltd – Lightning Protection Division
Location:
Newcastle, Staffordshire Salary: up to £26,728 PTSG is a leading provider of specialist services across the UK, and our
Lightning Protection Division plays a critical role in keeping people, buildings and infrastructure safe. Due to continued growth, we’re now looking for an
Administrator to join our busy divisional team and support the delivery of a first‑class service to our customers and colleagues.

The Role
As an Administrator, you’ll provide essential administrative support to the divisional management team and our customers, helping to ensure the smooth operation of our Lightning Protection Testing, inspection and remedial works programmes. This is a varied and fast‑paced role where organisation, accuracy and customer focus are key. You’ll be working in a health and safety‑critical environment
, supporting field‑based engineers and responding to customer needs that are often time‑sensitive.

Key Responsibilities
Handling incoming telephone and email enquiries in a professional, timely and customer‑focused manner
Supporting the administration of planned
Lightning Protection Testing, maintenance and remedial works
Issuing, tracking and reviewing documentation including test certificates and reports
Accurate system data input and maintenance of records in line with internal procedures
Ensuring compliance with company policies and processes
Carrying out other reasonable administrative tasks as directed by management
What We’re Looking For
Proven experience in a similar administrative role
Experience within a service‑led environment (supporting field‑based personnel is desirable but not essential)
Strong IT skills, particularly
Microsoft Word, Excel and Outlook
Excellent organisational skills with a high level of attention to detail
Confident communicator with a strong customer service ethos
Able to work flexibly as part of a small, busy team
The Team & Environment
Although part of the wider PTSG Group, the Lightning Protection division operates as a close‑knit, fast‑moving team
.

You’ll report to the Administration Manager but will work collaboratively across the division, supporting engineers, managers and customers alike. Why Join PTSG? Be part of a market‑leading specialist services group
Work in an interesting and technically challenging sector
Enjoy a varied role where no two days are the same
Support a service that genuinely protects lives and assets
If you’re an organised administrator who thrives in a busy environment and takes pride in delivering excellent service, we’d love to hear from you. Apply now and help keep the UK protected. IND1