L3 Production Support

job summary:

- L3 Production Support Role is responsible for running the day to day operations of the technology platform. Work activities specific to Production Support roles include Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc.

location: Charlotte, North Carolina
job type: Contract
salary: $51.59 - 61.59 per hour
work hours:
education: Bachelors
responsibilities:

- L3 Production Support Role is responsible for running the day to day operations of the technology platform. Work activities specific to Production Support roles include Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc.

qualifications:

- 3 or more years in Production Support, and/or related technical environment

- 3 or more years working in a Linux environment

- Experience with one or more of the following: AppDynamics, Introscope, Dynatrace

- Enjoys solving problems

- Java/J2EE knowledge, Spring Framework, AWS/Azure/Public Cloud Technologies

skills:

AWS,AppDynamics,application performance,programming skills,Dynatrace,ticket tracking,Java/J2EE,Linux,Linux environment,Azure,SQL,Splunk,Spring Framework,analytical,Strong analytical skills,communicates effectively,trouble shooting,able to work independently,administrative,business operations,installing,log aggregation,metrics,practice guidelines,Production Support,Public Cloud,technical policies,vulnerabilities

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.