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Senior Resolutions (Claims) Analyst

United EducatorsBethesda🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationBethesda, United States
LitigationRisk Management

Job description

ABOUT UE:

United Educators (UE) is a liability insurance company that serves K-12 schools, colleges, and universities across the United States. UE focuses on long-term partnerships that help educational institutions identify, avoid, and manage risks. Guided by our mission to support education, we provide customized coverage, relevant risk management resources, and claims support grounded in education-sector expertise. At UE, you will join a collaborative, mission-driven team committed to delivering flexible insurance solutions, responsive service, and meaningful value to the institutions we serve.

The Senior Resolutions Analyst will independently manage a high-volume of insurance claims and contribute consistently to departmental projects and initiatives.

RESPONSIBILTIES:

  • Contribute in a consistent, meaningful, and/or sustained manner to company or departmental training, strategy, or other improvement initiatives.
  • Analyze and adjust litigated or otherwise complex legal matters with minimal supervision.
  • Analyze and adjust non-litigated claims with minimal supervision.
  • Monitor, evaluate, and document claims and incidents.
  • Recommend authority to managers based upon evaluation and judgment.
  • Participate independently in mediations with delegated authority limits.
  • Interact with members and counsel on matters of judgment and discretion.
  • Develop and maintain relationships with members, brokers, and counsel.
  • Demonstrate mastery of UE claims handling expectations for complex Resolutions matters including analyzing coverage, evaluating liability, monitoring claims, determining claim values, reserving, reinsurance reporting, resolving matters, and reviewing legal bills.
  • This position requires adherence to United Educators' cybersecurity policies and industry best practices to protect company and member data. Employees must incorporate security-conscious practices appropriate to their role into daily work and complete required security training.

REQUIREMENTS:

  • Mastery of skills of Resolutions Analyst position
  • Typically requires 6 to 8 years of relevant experience with requisite competencies
  • Bachelor’s degree or working towards this degree
  • Ability to conduct complex liability and damages analysis
  • Ability to create and implement proactive strategies that result in favorable claims resolutions
  • Knowledge of and fluency with liability concepts, the court system, and the litigation process
  • High level of ability to prioritize and manage multiple projects and responsibilities
  • Proficient with relevant computer and software applications
  • Ability to travel occasionally as required
  • Good problem-solving skills and resourcefulness
  • Attention to detail and team player
  • Excellent written and oral communications

The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

Salary Range
$75,000—$125,000 USD

BENEFITS:

United Educators offers a comprehensive benefits package designed to support employees’ health, financial well-being, work-life balance, and professional experience, including:

  • Health & Wellness: Medical with prescription and telehealth benefits, HSA with employer contribution, dental, vision, employer-paid basic life insurance, and short- and long-term disability coverage
  • Retirement: 401(k) with an immediate 3% employer safe harbor contribution. After one year, employees are eligible for an additional 7% employer profit-sharing contribution and a 25% match on the first 5% of employee contributions. Employer contributions are immediately vested.
  • Paid Time Off: 24 days of PTO annually during the first two years of employment, increasing to 30 days beginning in the third year, plus 11 paid holidays, including a floating holiday
  • Additional Benefits: Performance-based bonus eligibility, hybrid work environment (typically 2–3 days in office per week following initial training), employee events and monthly lunches, and opportunities to participate in Employee Resource Groups (ERGs), the Social Committee, and IDEA
  • Culture: An inclusive and supportive workplace focused on providing opportunities for employees to contribute, connect, and succeed

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