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Portfolio Lead - UK & SA Insurance QI

ZensarPune🇮🇳India

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationPune, India
Stakeholder ManagementCSATComplianceAgileCI/CD

Job description

Role & Responsibilities

  • Own end-to-end QE portfolio delivery for Insurance accounts; act as the escalation point for quality and delivery issues.
  • Drive account growth and expansion through proposals, RFPs, estimations, and AI for QE service adoption within Insurance clients.
  • Ensure high CSAT via strong stakeholder management and impactful demos.
  • Establish delivery governance across accounts (KPIs, risks, compliance, regulatory considerations, reviews).
  • Lead test improvement initiatives across coverage, efficiency, and quality metrics.
  • Drive adoption of AI-led QE, automation-first, and CI/CD practices across Agile/DevOps/DevSecOps.
  • Provide expertise across testing methodologies (integration, system, UAT, Regression, automation) with BFSI domain context.
  • Mentor and guide QE associates, driving talent upskilling and capability building.
  • Balance technical leadership and people management to deliver consistent, high-quality outcomes.

Role & Responsibilities

  • Own end-to-end QE portfolio delivery for Insurance accounts; act as the escalation point for quality and delivery issues.
  • Drive account growth and expansion through proposals, RFPs, estimations, and AI for QE service adoption within Insurance clients.
  • Ensure high CSAT via strong stakeholder management and impactful demos.
  • Establish delivery governance across accounts (KPIs, risks, compliance, regulatory considerations, reviews).
  • Lead test improvement initiatives across coverage, efficiency, and quality metrics.
  • Drive adoption of AI-led QE, automation-first, and CI/CD practices across Agile/DevOps/DevSecOps.
  • Provide expertise across testing methodologies (integration, system, UAT, Regression, automation) with BFSI domain context.
  • Mentor and guide QE associates, driving talent upskilling and capability building.
  • Balance technical leadership and people management to deliver consistent, high-quality outcomes.

12–18 years in QA/Testing, with 5–6+ years in delivery leadership, managing multi-account portfolios and testing engagements within Insurance domain.AI experience is mandatory

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