Service Technician II

Service Technician II | Finly, IN, United States | On-site

This employer is a leading systems integrator and alarm monitoring company, renowned for its comprehensive portfolio of video, access, intrusion, fire, and integrated security solutions. They pride themselves on delivering exceptional service and building long-term client relationships by protecting people, customers, and assets.

• *The Role**
• Respond to trouble tickets to ensure application uptime and system performance
• Diagnose and resolve application and security system issues, working both independently and as part of a team
• Execute preventative maintenance tasks to maximize system availability and identify potential faults
• Perform routine configuration changes, user permission updates, and application adjustments
• Document all system modifications accurately through a digital change control system
• Conduct pre-deployment end-to-end testing for upgrades and major modifications

• *What You'll Need**
• High School diploma or equivalent
• Familiarity with installing and troubleshooting low voltage equipment
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems
• Proficiency in Microsoft Office Suite
• Working knowledge of network communications and IP addressing
• Excellent problem-solving, analytical, and time management skills

• *What's On Offer**
• Comprehensive benefits package including medical, dental, vision, and life insurance
• Company vehicle and cell phone
• Industry-leading training and certification programs
• Generous 401K match and paid time off
• Opportunities for educational assistance and career advancement

Apply via Haystack today!