Service Technician I

Service Technician I | Bristol, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a mission to make the world a safer place, they offer a comprehensive portfolio of security systems and services delivered by a team of dedicated professionals.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application and system issues, working both independently and collaboratively.
• Execute preventative maintenance tasks to maximize system availability and identify potential faults.
• Perform routine configuration changes and document all system modifications.
• Conduct end-to-end testing of upgrades and major modifications, including on-site installations.
• Produce technical documentation for a diverse audience.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Strong problem-solving, analytical, communication (written and verbal), and time management skills.
• A valid C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match up to 6% of salary.
• Company vehicle, laptop, and cell phone provided for the role.
• Opportunities for professional growth and advancement within a leading organization.

Apply via Haystack today!