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Senior Commercial Operations Associate, Chennai - India

ExasolChennai🇮🇳India

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationChennai, India
SQLMicrosoft ExcelCRMForecastingProcurementRevenue OperationsSales OperationsSalesforceBusiness Development

Job description

Senior Sales Operations Associate

Location: Chennai
🚀 Why Exasol? Why Now?

At Exasol, we believe that speed is the key to turning data into impact. Our in-memory, massively parallel processing (MPP) database is one of the fastest in the world, built from the ground up for analytics at scale. We help financial institutions, retailers, governments, and defense organizations make better decisions faster, by turning complex data into actionable insights in seconds, not hours.

This is a pivotal moment for Exasol. As we double down on our growth in Germany and across Europe, we are building a commercial team that thrives on curiosity, grit, and action. And it starts with you, our next Business Development Representative.

💼 Importance of the Role

Why this role matters

Exasol is strengthening its commercial execution as it expands its position in enterprise software, data and AI. Commercial Leadership and the CEO need a reliable operating view of what is happening across Sales, Solution Engineering, Partner Sales, Marketing and Product-Led Growth; where revenue is at risk; what evidence is missing; and which actions will improve execution.

The Senior Sales Operations Associate will help build and run this operating system. This is not a traditional reporting role. You will help orchestrate the commercial motion, turn data into decisions, prepare leadership for critical meetings and ensure that agreed actions are followed through.

About the role

You will be a strategic and operational partner to Commercial Leadership, the CEO Office and cross-functional business leaders. Your work will sit at the intersection of revenue operations, commercial analytics, GTM execution and applied AI.

You will help the organisation answer:

• Are we on track to deliver our commercial objectives?

• Which opportunities, accounts or partners require intervention?

• Is pipeline becoming qualified customer progress?

• Are we converting customer engagement, product usage and partner access into revenue?

• What decisions and actions are required this week?

You will work closely with Sales, Solution Engineering, Partner Sales, Marketing, Product, Finance, BI and senior executives across Europe and India

What you will own

Commercial operating cadence

• Prepare weekly and bi-weekly briefs for leadership meetings with Sales, Partner Sales and Marketing.

• Maintain a clear view of commercial performance by motion, owner, source and evidence status.

• Highlight what changed, why it matters, what is missing and what action is recommended.

• Maintain the commercial decision and action log, including owners, due dates and expected evidence.

• Track completion of commitments and escalate overdue or blocked actions.

• Prepare monthly commercial reviews and leadership updates.

• Help ensure that leadership meetings focus on decisions, risks and next actions rather than status reporting.

Revenue data and commercial intelligence

• Help establish and maintain a governed commercial data model across Salesforce, Finance, BI, product usage, partner activity and Marketing signals.

• Reconcile revenue, pipeline, forecast and source-attribution data.

• Build and maintain views of current performance, expected outcomes, upside and risk.

• Identify data-quality issues such as stale opportunities, missing next steps, duplicate records, weak source attribution or inconsistent close dates.

• Make missing evidence visible rather than allowing unsupported assumptions to enter the forecast.

• Develop practical dashboards and operating views that support decisions without creating unnecessary reporting overhead.

GTM orchestration

• Support the execution of the company’s priority commercial growth motions.

• Track account plans, customer problems, champions, economic buyers, technical success criteria and decision dates.

• Support cross-functional reviews of strategic accounts and opportunities.

• Monitor partner performance across account access, enablement, pipeline quality, progression and next customer actions.

• Connect Marketing and product engagement activity to qualified leads, champions, referrals and commercial opportunities.

• Help identify where a motion should be accelerated, adjusted, deprioritised or stopped.

• Support effective handoffs between Marketing, Sales, Product, Partner Sales and Solution Engineering.

AI-native sales operations

• Use AI tools and agents to automate preparation, summarisation, analysis, risk detection and action tracking.

• Help develop AI-enabled workflows for leadership briefings, opportunity inspection, account analysis, partner performance, Marketing attribution and data quality.

• Use forward-looking signals such as champion strength, decision-maker access, multithreading, customer-confirmed next steps, proof progress, procurement movement and competitive risk.

• Ensure AI outputs are traceable to source data and clearly distinguish confirmed evidence from assumptions.

• Maintain appropriate human approval boundaries: AI may summarise, flag, score and recommend, but commercial decisions remain with accountable leaders.

• Continuously identify opportunities to reduce manual preparation and improve the quality and speed of GTM execution.

Commercial problem solving

• Turn ambiguous commercial questions into structured analyses and clear recommendations.

• Support account, pipeline, partner and forecast reviews with concise, decision-ready materials.

• Investigate why opportunities are progressing, stalling or being lost.

• Work with Sales, Product, Engineering and Marketing to remove cross-functional blockers.

• Help translate customer and market signals into practical changes to the commercial motion.

• Challenge unsupported optimism constructively and help owners define the next measurable action.

What success looks like in the first 6-12 months

• Commercial Leadership and the CEO receive a reliable, concise and decision-ready view of the business.

• Revenue data, pipeline views and management reports reconcile to agreed definitions and sources.

• Sales, Partner Sales and Marketing meetings consistently result in clear actions, owners and dates.

• Priority commercial motions are visible separately, with named owners, evidence and risks.

• Commercial leaders spend less time preparing reports and more time making decisions and coaching teams.

• Data-quality issues are identified early and resolved by the accountable owner.

• AI-enabled workflows are actively used to improve preparation, opportunity inspection and action follow-through.

• The role becomes a trusted partner to Commercial Leadership, the CEO Office and cross-functional business leaders.

• The organisation has better visibility into which activities create qualified access, customer progress and revenue

✅ What You’ll Bring (Must-Haves)

• Strong2-5 years of experience in Sales Operations, Revenue Operations, Strategy and Operations, Business Analytics, Management Consulting or a similar role.

• Strong business judgment and the ability to connect data with commercial outcomes.

• Excellent structured-thinking and problem-solving skills.

• Experience working with CRM data, ideally Salesforce, and BI or reporting tools.

• Strong Excel or spreadsheet skills; SQL or data-modelling experience is highly valuable.

• The ability to create concise executive-ready analyses, presentations and written briefs.

• Strong understanding of sales pipeline, forecasting, opportunity qualification and GTM processes.

• High ownership and the ability to drive actions across teams without relying on formal authority.

• Excellent written and spoken English.

• Comfort working with senior executives and challenging assumptions respectfully.

• Genuine curiosity about AI and practical experience using AI tools to improve productivity, analysis or decision-making.

• Strong attention to detail without losing sight of the broader business objective.

• Willingness to work Germany business hours and collaborate closely with teams across Europe and India

💡 Bonus Points (Nice-to-Haves)

• Experience in B2B SaaS, enterprise software, data platforms or AI.

• Experience with Salesforce, BI platforms, data warehouses or revenue intelligence tools.

• Experience building automated workflows or using LLMs, agents and APIs.

• Exposure to partner sales, product-led growth, customer expansion or international GTM motions.

• Experience working with Finance, Sales, Product and Marketing data together.

• Familiarity with qualification frameworks, account planning or forecast governance.

📆Who will thrive in this role

You will thrive if you are data-centric but commercially minded; structured but pragmatic; comfortable withambiguity; and motivated by turning insight into action.

You should enjoy working close to senior leaders, asking difficult questions, finding the signal in imperfect data and helping teams execute with greater focus. You do not wait for perfect information or a fully defined task. You clarify the outcome, build a practical approach and take ownership of getting the work done.

📈 Deal-breakers

• Treating Sales Operations as a passive reporting or data-entry function.

• Strong analytical ability without business judgment or commercial curiosity.

• Producing dashboards without clear decisions, actions or owners.

• Low attention to data quality or willingness to accept unsupported assumptions.

• Inability to operate with ambiguity, changing priorities and senior stakeholders.

• Limited interest in AI-enabled ways of working.

• Weak written communication or inability to explain complex findings clearly.

• Avoiding accountability for follow-through.

• Reluctance to work Germany business hours or from the Chennai office three days per week

🎯 Ready to Launch Your Career with Exasol?

Why join Exasol

This role offers broad exposure to Commercial Leadership, the CEO Office and senior business stakeholders while working on important company-wide growth priorities.

You will help shape how Exasol manages GTM execution, commercial intelligence and AI-enabled sales operations across Europe. The role combines strategy with real operating responsibility: you will not only analyse the business, but help the organisation decide where to focus, what to change and how to execute.

It is an opportunity to build deep experience across Sales Operations, Revenue Operations, business strategy, AI automation and international B2B software GTM.

Our principles

About Exasol

Take the next step in your career journey. Visit www.exasol.com to explore our current job openings, and follow us on LinkedIn to see what it is like to work at Exasol.

Exasol is a proud equal opportunities employer. We are committed to a diverse and inclusive working environment and therefore base all our employment selection decisions, within all aspects of our business, on experience, skill, and integrity. We strongly encourage applicants from all walks to life to apply for our positions, irrespective of age, sex, gender identity, disability, sexual orientation, race, religion, etc.