Surveillance Agent

The Surveillance Agent aids in the over all protection of the Casino. Agents guard againgst internal and external threats through the use of gaming and security cameras. 

• Has knowledge of all slot/game’s procedures and Title 31 of Virginia State Gaming Commission. 
• Ensures all surveillance equipment is operating at start of shift, during shift and completion of shift. 
• Maintains all logs and ensures accuracy of log entries. 
• Maintains confidentiality of all Hotel/Casino information. 
• Reports all incidents observed on shift to the Director of Surveillance, Surveillance Manager, or on-shift Surveillance Supervisor 
• Communicates incidents to pit personnel by phone. 
• Endorses the business objectives, ethics, and values of Caesars’s Entertainment Inc. 
• Operates a closed-circuit television (CCTV) system to monitors casino activities and prepares reports and logs. 
• Assist with training of new employees. 

• Must be able to work a flexible schedule including evenings, weekends, holidays, and on an “as needed” basis. 
• Must be able to work in a very fast paced environment. 
• Must be able to speak, read, write, and understand English.  
• Must be able to tolerate areas containing secondhand smoke.  
• Ability to maintain regular, predictable attendance according to schedule. 
• Must be able to handle large amounts of information and take the best action necessary to correct the situation.  
• Requires all forms of dexterity and mobility throughout all shifts.  
• Use of office equipment and computers. 
• Ongoing games protection training. 
• Must be able to interact with other departments, law enforcement and court personnel. 
• Must be able to obtain and possess a VA Gaming License from the VA Lottery. 

• One year of games surveillance experience preferred.  
• Prior experience in a security, casino, or surveillance related field preferred.
• Neat, professional appearance with good personal hygiene. 
• Friendly, outgoing personality. 
• Must be 21 years of age. 
• Ability to interface effectively with the public and co-workers. 
• High school diploma or equivalent required. Some college preferred. 
• Be able to satisfactorily complete a 90-day surveillance training program.
• Knowledge of all Casino/Hotel operations preferred.
• Strong communication skills required, both verbal and written.

Hourly Rate: $16.00 per hour