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IT & Systems Technician

Trinity Resource SolutionsBuckinghamshire🇬🇧United Kingdom

Why this role stands out

This hybrid IT & Systems Technician role offers you the chance to be the dedicated IT specialist within a creative business, providing autonomy and the opportunity to significantly impact operations. You'll thrive here if you are a proactive, independent problem-solver with strong technical skills in M365, networking, and endpoint management, eager to grow your expertise. Apply now to take ownership of a dynamic IT environment and contribute to a supportive team.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationBuckinghamshire, United Kingdom
OnboardingMicrosoft OfficeGoogle WorkspaceZoom

Job description

IT & Systems Technician

Are you a hands-on IT professional who enjoys variety, autonomy and taking ownership? This is an exciting opportunity to become the go-to IT specialist for an established, creative business, supporting a team of approximately 50 employees.
Working as the sole internal IT professional, you ll be responsible for keeping systems secure, technology running smoothly and colleagues supported across the business.
The Role
  • Administer Microsoft 365 and Google Workspace, including users, licences, permissions and email security.
  • Provide day-to-day IT support across Windows, macOS, mobile devices, software and peripherals.
  • Manage and troubleshoot business networks, including Wi-Fi, routers, firewalls, switches and VLANs.
  • Support Zoom Workplace, VoIP telephony, Yealink devices and meeting room technology.
  • Maintain endpoint security, system updates, Cyber Essentials requirements and access controls.
  • Manage IT assets, software licences, onboarding/offboarding and technical documentation.
  • Liaise with external IT providers and technology suppliers where required.
About You

You ll have proven experience in IT support or systems administration, strong Microsoft 365 knowledge and a good understanding of networking, cybersecurity and endpoint management. Experience with Google Workspace, Windows and macOS is important, while knowledge of TP-Link Omada, DrayTek, Zoom and VoIP systems would be advantageous.
You ll be proactive, organised and confident troubleshooting independently, with excellent communication skills and a genuine commitment to providing great support to non-technical users.
The Opportunity
Join a collaborative, design-led business where you can make a real impact, enjoy a varied workload and take ownership of the technology that keeps the business moving.

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