People Operations Specialist

The People Operations Specialist owns benefits and 401(k) administration, leave administration, and benefits and HR compliance, including the employee handbook and policies, for about 500–600 employees across multiple states.

Key Responsibilities:

• Send leave paperwork, track key dates, and confirm return to work.
• Determine FMLA eligibility and issue required notices.
• Coordinate leave-related pay and benefits continuation with the People Operations Coordinator.
• Manage ADA accommodation paperwork and documentation.
• Maintain the employee handbook and HR policies.
• Track federal and state law changes that affect policy.
• Track policy and handbook acknowledgments.
• Administer health, dental, vision, life, disability, HSA, and 401(k) plans.
• Run open enrollment logistics, including system setup, communications, and enrollment audits.
• Process COBRA, 401(k) disbursements, and dependent eligibility audits.
• Schedule benefits and 401(k) education sessions led by the broker and recordkeeper.
• File first reports of injury with the carrier and manage each claim through closure.
• Coordinate the annual premium audit with Finance and the carrier.
• Prepare ACA reporting (1094/1095), Form 5500 and SAR distribution, and Medicare Part D notices.
• Keep the annual compliance calendar for benefits, leave, and HR deadlines.

Required Qualifications:

• 3–5 years of hands-on benefits administration, including leave and benefits compliance.
• Experience administering leave (FMLA, ADA) and maintaining HR policies; ADP Workforce Now a plus.
• Working knowledge of FLSA, ACA, ERISA, COBRA, HIPAA, state wage and hour rules, and workers' compensation.

Desired Qualifications:

• Experience with a self-funded or level-funded health plan, including TPA and stop-loss vendors.
• SHRM-CP
• Experience in International HR (Vietnam, UK)