Business Manager

Here at Zola, we're seeking an exceptional Business Manager to join our business management team. This individual will help analyze and execute strategic initiatives across Zola. We're looking for a collaborative, scrappy, analytical problem-solver who can help dig into the data to drive actionable business decisions. You'll report directly to the Director of the Vendor Marketplace but will have the ability to work across products; partnering closely with Product, Marketing, Finance, and many other teams at Zola.

Our ideal candidate has a strong foundation in analytical or quantitative work, whether that's in consulting, finance, strategy, or a high-growth company. You are a structured and creative thinker, equally comfortable building a financial model and synthesizing a market opportunity. You love data and customer insights, you are comfortable in Excel and dealing with large datasets, and you can prove your ability to learn new systems quickly. And you love working with kind, smart colleagues who share a commitment to putting the customer first!

Responsibilities

• Partnering across the business to identify and execute on key strategic initiatives
• Analyzing and reporting on performance along our primary KPIs across the business
• Collaborating with Product to identify new features and opportunities, and supporting them with performance analysis
• Conducting business and financial analysis of new opportunities and ideas
• Partnering with Finance and cross-functional teams to maintain and evolve the reporting cadences that keep the business running
• Assisting in the preparation of board materials
• Diving deep in the data to drive actionable business decisions
• Owning the analysis and interpretation of A/B test results by synthesizing findings,and translating outcomes into clear, actionable recommendations
• Analyzing complex data problems and communicating the key takeaways clearly to senior leadership
• Translating ambiguous business questions into structured analyses that drive decisions
• Developing and executing ad hoc strategic analyses as needed

Qualifications

• BA/BS required
• 5+ years of professional experience in an analytical role in a fast-paced, cross-functional environment
• Strategy, finance, or bizops experience preferred
• Retail or consumer experience is a plus
• Exceptional analytical and critical thinking skills; able to conduct analysis with minimal oversight
• Proficiency in analyzing large data sets. Looker or a similar BI platform experience is a plus.
• Excellent quantitative and Excel skills
• Superior written and verbal communication skills; comfortable presenting to senior stakeholders
• Demonstrated ability to prioritize and manage competing tasks in a highly ambiguous environment
• Ability to build trusted cross-functional relationships

Compensation & Benefits

The salary range for this role is $100,000-$120,000. This full-time role will be hybrid at our office in NYC (Tuesdays & Thursdays).

People are at the core of what we do, and we ensure our benefits reflect that. We offer competitive healthcare plans, a 401k with company match, mental health programs, paid holidays, flexible PTO, various leave of absence benefits, a Zola employee discount and more. Additional details about total compensation and benefits will be provided during the hiring process.

ABOUT ZOLA

We're Zola, the wedding company that will do anything for love. We're reinventing the wedding planning and registry experience to make the happiest moment in our couples’ lives even happier. From engagement to wedding and decorating your first home, Zola is there, combining compassionate customer service with modern tools and technology… all in the service of love.

We built our entire platform from the ground-up in 2013, and quickly became the fastest-growing wedding company in the country. Our team has deep experience creating award-winning online and mobile products that are helpful, intuitive, and simply magical. We’re proud to have investor partners including Female Founders Fund, Comcast Ventures, Goldman Sachs, Canvas Ventures, Thrive Capital and Lightspeed Venture Partners, among others.

We are passionate about supporting all forms of love, and we’re proud of our thriving community of over 1 million couples. We strive to hire a team that is as beautifully diverse as the couples getting married today, and we encourage individuals from every race, gender identity, age, sexual orientation, ethnicity, marital status, religion and perspective to apply. Zola will always be a place where every employee, couple, wedding guest, wedding vendor, and partner will be respected and accepted and valued.

We're headquartered in New York City. Come work with us!