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Client Partner with EdTech

SpiceorbNew York, NY🇺🇸United States

Quick overview

SeniorityLeader
Work modeHybrid
LocationNew York, NY, United States
Account ManagementBudgetingComplianceCross-sellingForecastingUpsellingGenerative AIBusiness Development

Job description

Hello,

Spiceorb is looking for Client Partner with EdTech in NY/NJ HYbrid

Job Title: Client Partner - Edtech
Location: New York City/New Jersey(Hybrid)

Duration: Full-Time

Job Summary:
Client is seeking an experienced Client Partner/Account Manager with strong expertise in EdTech, higher education, and digital learning to manage US client relationships, drive account growth, and lead global delivery teams.

Key Responsibilities:

  • Manage strategic US client relationships and drive client satisfaction, retention, and account growth.

  • Own a $5–6M P&L, including revenue forecasting, profitability, and budgeting.

  • Lead global teams delivering digital publishing, learning platforms, data engineering, and AI solutions.

  • Identify cross-selling and upselling opportunities.

  • Advise clients on EdTech trends, Generative AI, learning analytics, and platform modernization.

  • Ensure compliance with FERPA, COPPA, WCAG, and digital content standards.

Qualifications:

  • 10+ years of experience in account management, client partnerships, or business development within EdTech, higher education, or digital publishing.

  • Proven $5–6M P&L ownership with revenue growth and profitability.

  • Experience managing large, globally distributed teams and US enterprise clients.

  • Strong knowledge of digital learning, AI-driven solutions, analytics, and cloud platforms.

  • Excellent communication, negotiation, and executive relationship management skills.

  • Bachelor's degree required; MBA preferred.

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