Atlassian System Administrator

• NV2 security clearance required

• Jira & Confluence Data Centre administration
• Exposure to AWS/Azure, Kubernetes & CI/CD
• NV2 security clearance required

Company Description

Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand. We specialise in delivering secure, enterprise-scale technology solutions across cloud, infrastructure, cybersecurity, business applications, and digital transformation programs.

We partner with government and enterprise organisations to build high-performing technology teams that deliver scalable, efficient, and future-ready business solutions.

The Role

We are seeking an experienced Atlassian System Administrator to join a secure, enterprise-scale technology environment.

This is a hands-on role focused on the day-to-day administration, maintenance, configuration and optimisation of Jira Data Centre and Confluence Data Centre platforms.

You will be responsible for supporting complex Jira and Confluence environments, managing configurations, workflows and permissions, troubleshooting user and platform issues, and assisting with application upgrades.

The role also provides exposure to modern cloud and platform engineering environments, including Kubernetes, AWS EKS/Azure AKS, GitLab CI/CD, Helm, Amazon EFS and Amazon RDS.

Key Responsibilities

• Administer and maintain enterprise Jira Data Centre and Confluence Data Centre environments.
• Manage Jira global configurations, customised workflows, permission schemes, screen schemes, field configurations and issue types.
• Maintain Confluence space blueprints, permission architectures, templates and macros.
• Provide Tier 2 support for user issues, access management, system queries and performance degradation.
• Support troubleshooting and optimisation across Jira and Confluence environments.
• Assist with Atlassian application upgrades and configuration changes.
• Support Jira and Confluence instances hosted within Azure AKS and AWS EKS environments.
• Monitor Kubernetes pod health, application logs and resource utilisation.
• Run and monitor GitLab CI/CD pipelines supporting application upgrades, configuration patches and infrastructure changes.
• Support deployments across Non-Production and Production environments.
• Assist with application state and supporting AWS infrastructure, including Amazon EFS and Amazon RDS.
• Work closely with senior Atlassian administrators and platform engineering teams to maintain secure and reliable enterprise services.

What You'll Need

• 2-4 years of hands-on experience administering Jira Data Centre and Confluence Data Centre within a large-scale corporate environment.
• Strong knowledge of Jira administration, including workflows, permission schemes, screens, fields and issue types.
• Strong understanding of advanced Jira concepts including ScriptRunner, JQL, automation rules and complex workflow transitions.
• Experience administering Confluence spaces, permissions, templates and macros.
• Experience supporting and troubleshooting end-user and application-level issues.
• Previous experience supporting Atlassian upgrades.
• Strong communication, troubleshooting and stakeholder engagement skills.
• Current NV2 security clearance.

Preferred Skills

• Exposure to Kubernetes concepts including Pods, Services, PVCs, ConfigMaps and Ingress controllers.
• Experience or exposure to AWS EKS and/or Azure AKS.
• Familiarity with Helm for deploying and managing Kubernetes packages.
• Basic understanding of AWS and/or Azure cloud infrastructure.
• Familiarity with GitLab CI/CD and automated deployment pipelines.
• Exposure to Artifactory and secrets management tools.
• Exposure to Amazon EFS and Amazon RDS.
• An interest in developing broader cloud and platform engineering skills.