Site Coordinator

Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.

Under close supervision of the project Team Coordinators / Management team, the Site Coordinators are dedicated to each practice and are the single points of contact for each office. Site Coordinators are typically aligned to manufacturer sales regions and will be responsible for quality review of completed verification of benefits.

PRIMARY DUTIES AND RESPONSIBILITIES:

· Fosters relationships with physician office staff

· Builds partnerships with sales force

· Establishes themselves as regional experts regarding payer trends

· Assist with coverage research and benefit verification as well as financial qualification analysis

· Billing and coding support

· Claims tracking

· Prior authorization assistance

· Conduct quality review of final product

Required:

· Proficient Windows based experience including fundamentals of data entry/typing

· Working knowledge of Outlook, Word, and Excel

· Strong interpersonal skills and professionalism

· Independent problem solver, good decision making, and robust analytical skills

· Strong attention to detail

· Effective written and verbal communication

Preferred:

· High school diploma or GED minimally required. Two (2) + years directly related and progressively responsible experience and/or college degree

· Specific experience in medical office administration, benefit verification, coding, claims processing or customer service at an insurance company a plus

· Broader experience/training may be considered in fields such as case management, social services and pharmacy technician

· Familiarity with verification of insurance benefits a plus

· Fundamental understanding of key payers including Medicaid, Medicare and private payers

· Strong customer service experience

All your information will be kept confidential according to EEO guidelines.