PC Support Technician with Security Clearance

Position Title: PC Support Technician Location: Newport, RI Clearance required: SECRET Scope of Work: Provides desktop and personal computer support for NUWCDIVNPT users, resolving hardware and software issues and supporting the network help desk.   Responsibilities include (but are not limited to):

• Provide network help desk coverage and respond to user questions and technical problems
• Install, maintain, and troubleshoot desktop hardware, software, and peripherals
• Log help desk calls and open and track work orders in the service desk ticket system
• Support activation, deactivation, and relocation of network users and equipment
• Minimum education, years of experience, and skills in accordance with the NUWCDIVNPT labor category description for this position and level.
• Desktop support and troubleshooting skills
• Personnel supporting the classified and unclassified network infrastructure must hold the certifications required to support the systems in accordance with SECNAV M-5239.2