Business Intelligence Developer

Business Intelligence Developer: Turn data into powerful insights that drive smarter business decisions. ABOUT THE OPPORTUNITY Join a data-driven team where your insights will directly influence marketing performance and strategic decision making. As a Business Intelligence Developer, you will transform complex datasets into meaningful insights, dashboards, and reporting solutions that empower stakeholders across the business. Working closely with marketing, digital, martech, customer insights, and business intelligence teams, you will play a key role in driving innovation and advancing data strategy. This is an exciting opportunity to combine analytical expertise, technical capability, and business acumen to deliver impactful outcomes. KEY RESPONSIBILITIES

• Conduct ad hoc analysis to uncover insights, trends, and opportunities
• Analyse performance trends and recommend improvement opportunities
• Work with internal teams to identify, estimate, prioritise, and resolve issues
• Collect, transform, and structure large volumes of data into usable formats
• Design and maintain data models to support reporting and analytics needs
• Integrate data from multiple sources to deliver required business data outputs
• Support customer and stakeholder queries relating to data integrity and validation
• Develop visual reports, dashboards, and KPI scorecards to support business decision making
• Collaborate with cross-functional teams to translate business requirements into analytical models
• Support implementation of the divisional data strategy in partnership with the Reporting and Data Lead
• Identify new data sources, technologies, and methodologies to enhance data-driven decision making
• Generate ad hoc reports, regular datasets, and reporting solutions using database and data warehouse queries and scripts
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

EXPERIENCE & QUALIFICATIONS

• Experience working with data visualisation tools
• Excellent verbal and written communication skills
• 3-5 years' experience working across data and analytics projects
• Strong SQL skills and understanding of database management systems
• Experience creating dashboards, KPI scorecards, and business reporting solutions
• Demonstrated ability to analyse complex datasets and provide actionable insights
• Proficiency in Python or R for data manipulation, analysis, and model development
• Strong expertise in statistical analysis, machine learning, data modelling, and data mining techniques
• Bachelor's degree in Computer Science, Statistics, Mathematics, or a related quantitative discipline

What you'll Enjoy

️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Development: Individualised Learning & Development pathway options

Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

Please advise your leader before applying