Head of IT Applications, Data & Solutions

Head of IT Applications, Data & Solutions

• Lead Salesforce and shape technology strategy and smarter integrations.
• Empower a talented team and drive innovation.
• From $200,000 + Super + Salary Packaging

Lead technology. Shape what's next. Permanent Pennant Hills, NSW Hybrid working

Are you a technically strong IT leader who enjoys solving complex problems, bringing systems together and turning business needs into practical technology solutions?

CatholicCare Diocese of Broken Bay is looking for a Head of IT Applications, Data & Solutions to lead our applications, data and solutions function through an exciting period of digital transformation. This is an opportunity to combine your technical expertise with strategic leadership, guiding a talented team, partnering with senior leaders and delivering technology that makes a meaningful difference across our organisation.

With a diverse applications landscape and a strong pipeline of projects ahead, you'll have the opportunity to influence how our systems work together, strengthen our data and analytics capability, and shape the next stage of our technology journey.

Make an impact

• Own the technology direction - Shape our applications, data and solutions roadmap, aligning technology investment with business priorities and future needs.
• Lead from the front - Bring technical credibility, clear direction and a collaborative approach to lead a talented and dedicated team and drive performance
• Connect systems and possibilities - Lead Salesforce and systems integration, ensuring our applications work together to deliver better information, more efficient processes and improved user experiences.
• Deliver transformation that lasts - Oversee major implementations and enhancements, from project delivery through to adoption, ongoing support and continuous improvement.
• Partner with the business - Work closely with General Managers and key stakeholders to understand challenges, propose solutions and translate technical possibilities into tangible outcomes.

What you'll be leading

You'll oversee a diverse portfolio of enterprise applications supporting our services and corporate functions, including Salesforce, client management, case management, HRIS, finance, payroll, rostering and incident management systems.

Your immediate focus will include delivering the Salesforce program across our Permanency Support Program (PSP) and Integrated Services, ensuring the solution is successfully embedded and sustainably supported. You'll also help progress other key systems initiatives, including client management and incident reporting, while establishing a stronger foundation for data, analytics and reporting.

What you'll bring

You're an established technology leader who can move confidently between technical conversations, strategic planning and people leadership. You understand how enterprise systems work in practice, how to bring stakeholders along on a journey and how to turn complex requirements into solutions that deliver lasting value.

You'll bring:

• Demonstrated established experience leading an applications, enterprise systems or technology solutions team, with the ability to set direction, build capability and drive accountability.
• Strong Salesforce expertise, including platform administration or management, governance, integrations, reporting, user adoption and vendor relationships.
• A proven track record delivering complex system implementations, integrations, upgrades or digital transformation initiatives.
• Broad experience across enterprise applications and systems integration, with an understanding of how different platforms can work together effectively.
• Experience with data management, governance, reporting and analytics, and an interest in building capability in these areas.
• Strong stakeholder management skills, with the confidence to influence senior leaders, challenge constructively and communicate technical concepts in business terms.
• The ability to manage competing priorities, oversee external partners and ensure systems remain reliable, secure and fit for purpose.

Essential Requirements:

• A degree in Computer Science, Information Systems, Data Science or a related discipline.
• Experience with Salesforce or a similar CRM platform.
• A current NSW Driver Licence.
• Access to a comprehensively insured vehicle.
• A current Nationally Coordinated Criminal History Check (NCHC).

Why CatholicCare?

At CatholicCare Diocese of Broken Bay, our work is about supporting people, strengthening families and building more connected communities. The technology behind our services plays an important role in helping our teams deliver that work.

• Shape, not simply maintain - Influence technology direction and help determine how our applications and data capabilities evolve.
• Work across a genuinely diverse environment - Tackle varied business challenges rather than focusing on a single enterprise platform.
• Deliver meaningful transformation - Lead a substantial pipeline of projects, with opportunities to improve integration, data quality, analytics and business processes.
• Lead with autonomy - Give a capable team the direction and support they need while working collaboratively with senior leaders.
• Enjoy flexibility - Work within a hybrid environment, with flexibility to work remotely and attend our Pennant Hills office and service locations as needed.

Ready to shape what's next?

If you're a technically credible leader who enjoys connecting systems, developing people and turning complex technology challenges into practical solutions, we'd love to hear from you.

Join CatholicCare Diocese of Broken Bay and help shape the technology that supports our people, services and communities.