Quick overview
Job description
Your role in the JoJo story…
Location: Fully Office-Based, London
Reporting to: People Business Partner
Are you looking for an engaging and varied role where you can make a meaningful contribution every day? We're on the lookout for a friendly, organised and confident Workplace Coordinator (FTC) to join our team. Working with many different people and across departments, this essential position keeps things running like clockwork in our head office in the heart of Battersea.
This is a fixed-term contract with an expected end date of 01/12/2027.
A peek into your daily adventures:
Front of House & Visitor Experience
Meets and greets visitors, couriers and new team members.
Acts as first point of contact for calls, queries and message taking, in and outside the office.
Post, Deliveries & Office Supplies
Keeps packages moving — we get a lot of samples delivered each day and send a lot of parcels out too.
Orders, keeps inventory of and distributes office supplies and groceries.
Meeting Spaces & Communications
Helps keep meeting and communal spaces clear and tidy, assists with room bookings, organising refreshments and prepping rooms in advance.
Maintains employee noticeboards and works with different departments to keep them fresh and updated with newsletters, recognition and new starter welcomes.
Supports with ideas and planning for office social events as part of the socials team.
Supports Retail Operations with customer gift card orders, and other teams with event planning and delivery.
Facilities & Health & Safety
Acts as a point of contact for our cleaners where there are any queries.
Looks after petty cash, office Oyster cards and foreign currency.
Supports our H&S lead with ad hoc tasks and maintains the list of first aiders and fire marshals.
Keeps a list of office safety equipment and maintains our H&S platform (Atlas).
Ensures all H&S documentation for head office is kept up to date and assists in arranging checks and maintenance where needed.
Organises office and employee support and accessibility over the holiday period.
Liaises with our property manager and landlord regarding any repair requests, alarm issues or scheduled upkeep visits.
Provides occasional technical support for the IT team when needed (no experience required).
People Team Support
Helps maintain and update employee records across HR systems (e.g. OneAdvanced), ensuring high levels of accuracy and data integrity.
Supports our People Assistant with system queries and troubleshooting and covers the role when needed.
Helps produce regular and ad hoc reports (e.g. absence, headcount, and turnover).
Skills that make you shine:
Motivated and proactive approach, with an ability to work independently, a great eye for detail and a knack for identifying areas for improvement.
An interest in HR and People is desirable, but not essential
Friendly, welcoming and confident personality — this role involves working with many different teams so you'll need to enjoy getting to know people.
Clear and proactive communication.
Acts as a brand ambassador, demonstrating our values, ethos, honesty and respect in every interaction.
Fosters collaboration and open, active listening.
Takes ownership of all aspects of the role, proposing and driving improvements, and seeking to solve problems.
Just to give you a taste of our culture, we’ll be looking for you to:
Be a brand ambassador, safeguarding our values and ethos.
Demonstrate honesty and respect in every interaction.
Foster collaboration and open, active listening
Take ownership of all aspects of the role.
Perks and Benefits:
Hybrid Working - up to 3 days in our Battersea Office
Enjoy 25 days' annual leave plus all bank holidays
Extra day of annual leave for each year you’re with us, up to 38 days.
Is it your birthday? Take it off and celebrate!
Helping plan for the future - enhanced pension scheme.
Get on the move - cycle to work scheme.
Financial wellbeing app - pay yourself 40% of your earned wages whenever you want.
Saving scheme with Smart Money Cymru.
Flexible work options.
Enjoy fabulous social events.
Give back with volunteer days to support our communities.
Prioritise your well-being with our Health and Wellbeing hub.
Specsavers voucher – Get a free sight test and contribution towards glasses (T & C’s) apply.
We love our products! Enjoy:
40% off JoJo branded lines
25% off full-price NEXT products
10% off NEXT Beauty products
Up to 10%off most branded products
Embrace an “It’s up to you” learning environment with ongoing training and development opportunities.
Your furry friend doesn’t have to stay at home – our offices are dog friendly for friendly pooches.
Want to know more about JoJo?
We make happy and helpful clothes and products that let children be children – in all their silly, messy, adventurous, noisy, imaginative joy. But we’re not just about selling products; we’re about creating a warm, community-centric environment for our employees and our customers. From 39 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of children’s clothing, toys, and essentials designed with love and care: always with children at the forefront of our minds.
As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities. At JoJo, every role, every task and every day is an opportunity to support, inspire and contribute to the well-being of our teams and our customers.
We embrace and openly welcome people from different cultures, perspectives, and experiences to create a diverse and enriched environment. We work hard to recruit, develop, and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. By encouraging a diverse and inclusive workforce, we aim to create an environment where everyone can thrive and reach their full potential.