Quick Overview
Job Description
Job Title: Window System Administrator (EMM/Knox Admin)
Duration : 1 year Contract.
Work Location: Plano, TX 75013
Work Hours: 09:00 ~ 18:00 CST
Requirements
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 3+ years of experience administering an enterprise EMM/MDM/UEM solution (Samsung Knox Manage, Microsoft Intune, VMware Workspace ONE, MobileIron/Ivanti, or similar).
• Hands-on experience with Android Enterprise (Work Profile, Fully Managed, COPE) and Managed Google Play app deployment.
• Working knowledge of Active Directory / Entra ID integration, certificate-based authentication, and Wi-Fi/VPN profile configuration.
• Experience in an ITIL-based support environment (incident, problem, and change management) using a ticketing system such as Salesforce.
• Strong written and verbal communication skills in English; ability to produce clear reports and documentation.
• Ability to work on-site and occasionally outside business hours for maintenance windows or critical incidents.
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