Quick overview
Job description
Primary Duties:
- Process non-PO invoices end-to-end: reach out to vendors to confirm service periods and invoice details, and to Finance Business Partners to confirm the correct cost center and budget coding; escalate coding gray areas to Accounting leadership.
- Allocate invoices across multiple cost centers when required, and own the ongoing relationship with assigned vendors, including handling routine vendor statement reconciliations.
- Monitor and triage the P2P inbox: use independent judgment and available resources (e.g., searching Ironclad for an existing agreement) to identify requesters and context before escalating, while knowing when to loop in the Supervisor rather than treating review as a safety net.
- Validate and onboard vendors, including checking for duplicate payees in the vendor master file and sending registration links; carefully distinguish between a vendor and a partner practice given areas of overlap.
- Serve as a backup reviewer for expense reports in Expensify, support employee/customer inquiries related to Navan (T&E), and support testing of scenarios during the Tipalti-to-Zip migration.
Minimum Qualifications:
- Able to work core East Coast business hours (company hours are 8:00 AM-5:00 PM Eastern); available no later than 10:00 AM Eastern.
- Detail-oriented, with strong written communication skills, particularly via email.
- Strong understanding of distinguishing operating expenses (OpEx) from cost of service (COS) expenses.
- Able to think independently (e.g., using available resources such as Ironclad to find context) while knowing when to escalate rather than treating review as a safety net.
- Strong organizational and prioritization skills; able to manage a high volume of emails/tickets using a first-in-first-out, due-date-driven approach.
- Able to learn from mistakes and continuously improve processes.
- Willing and able to use AI tools (e.g., Claude) to improve efficiency and automate routine tasks.
Preferred knowledge, skills, and/or abilities:
- Accounting degree or related field (e.g., Business Operations, Finance) is nice to have, not required.
- Healthcare industry experience.
- Experience in a post-PO AP environment, matching POs to bills.
- Proficiency with spreadsheets (Excel and/or Google Sheets); comfortable working in a Google-heavy organization.
- Familiarity with AP-related systems such as Tipalti, Zip, Navan, or Expensify.
Physical Requirements:
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