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Voice Operations Engineer: 24/7 Reliability

VocusMelbourne, Victoria🇦🇺AustraliaPosted 10 Sept 2026

Why This Role Stands Out

This hybrid role at Vocus offers a fantastic opportunity to ensure the reliability of critical voice services within a 24/7 Operations Centre, fostering significant career growth in a reputable technology company. You'll thrive here if you're a proactive, collaborative mid-senior engineer eager to develop your skills in fault analysis and incident management while contributing to essential customer connectivity. Apply today to join a dynamic team and make a real impact!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia

Job Description

Vocus is seeking a Voice Engineer to monitor, operate and support critical voice infrastructure in a 24x7 Operations Centre. You will ensure availability, performance and resilience of voice services, manage incidents, conduct fault analysis, and support changes and maintenance.

The role requires collaboration with multiple teams and vendors to maintain service quality and customer connectivity. Australian NV1 clearance eligibility is a key criterion.

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