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Clinical Operations Senior Manager

HeyjaneRemote🇺🇸United States

Quick overview

Salary$150k/yr
SeniorityMid Senior
Employment typeFull Time
Work modeRemote
LocationRemote, United States
OKRPatient Care

Job description

Unless otherwise noted, all positions are fully remote with work permitted from the following states: CA, CO, IL, MA, MD, NJ, NY, OR, and WA.
We are living through a pivotal moment for reproductive and sexual health—and Hey Jane is uniquely positioned to help.
From day one, we've been committed to providing safe, discreet medication abortion treatment—and have helped more than 100,000 people get the care they need. Today, we offer a range of reproductive and sexual health care services from the comfort and convenience of your phone.  Our in-house clinical care team, composed of board certified doctors, advanced practice clinicians, nurses, and patient care advocates, is just a text message away. We’re committed to helping our patients get safe, discreet, judgment-free virtual health care, from a team that truly cares.

Hey Jane is the first and largest virtual medication abortion provider in the US — we've cared for roughly 150,000 patients across 23+ states. As we scale into Medicaid, new states, and new care channels, we're building out Clinical Operations as its own function, and we want someone to own its foundation from the ground up.

As our Clinical Operations Senior Manager, you'll build the roadmap, cadence, and playbooks that let our clinical team scale with confidence. You'll own the quarterly roadmap and OKR tracking for initiatives like clinical expansion, efficiency and automation, and the operational systems that keep a growing clinical team running smoothly.

This is a high-ownership, high-visibility role: you'll partner cross-functionally with clinical, operations, product, and company leadership, with real room to shape how Clinical Operations works as we scale.

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