Business Analyst 3 with State of TX Prior Exp

Position: Business Analyst 3

Location: Austin, TX - Remote

Duration: 12+ Months

Job Description:

• This role is seeking a senior-level Business Analyst with 8+ years of hands-on business analysis experience who can serve as the bridge between TEA stakeholders and software development teams throughout the SDLC.
• The ideal candidate will have strong experience eliciting and translating business needs into clear, well-structured system requirements, user stories, use cases, process flows, wireframes, and mockups, along with a proven ability to analyze and improve business processes and facilitate discussions with diverse stakeholders.
• They should be highly organized and articulate, comfortable managing requirements and change control in Jira and Modern Requirements, and capable of mentoring other BAs on best practices.
• Experience with TEA, another education agency, or an education-focused organization/vendor would be valuable, as would experience supporting complaint or case management workflows.
• Experience eliciting requirements from interviews with customers and creating well-written system requirements
• Experience with software development life cycles (SDLCs)
• Business process re-engineering and software process flow improvement experience
• Experience developing user stories and use cases that conform to business analysis best practices
• Experience designing mockups and/or wireframes that conform to UX best practices
• Demonstrated strong communication and facilitation skills
• Demonstrated strong writing and organization skills
• Documented work experience with the issue tracking software "Atlassian Jira"
• Documented work experience with the requirements management software "Modern Requirements"
• Documented experience working for or closely with TEA OR a federal/state/local education agency OR ed vendor
• Experience supporting complaint and case management workflows, including intake, investigation, and resolution