Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Perth, Perth, Australia
Continuous Improvement
Job Description
Kinetic IT, East Perth, is seeking an experienced Operations Manager to lead and support a 25-person technical team, with a strong focus on service delivery, operational excellence and continuous improvement.
Bridge between customer and team, drive SLAs, manage incidents and escalations, optimise resources and reporting, and develop the capability of Team Leaders. The role offers hybrid work arrangements in Perth and a pathway to broader ICT service outcomes.
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