Quereinsteiger:in als Steward Gastronomie an Bord (w/m/d)

Gastronomy Steward Aboard | Frankfurt am Main, Germany | Hybrid This employer is a key internal staffing provider for a major European transportation network, offering a unique pathway into a large and established corporate group. They provide valuable, fixed-term employment opportunities to cover diverse staffing needs, allowing employees to gain significant experience and develop new skills. Many individuals find their long-term career home within this renowned organization through these initial placements. The Role • Provide exceptional gastronomic service and be the primary host for guests on Intercity and ICE trains. • Ensure a welcoming atmosphere and assist guests with boarding and disembarking. • Prepare food and beverages in the onboard restaurant. • Serve food and drink offerings to guests in both first and second-class carriages. • Act as a knowledgeable point of contact for guest inquiries, offering support and solutions. • Maintain high service quality to ensure guest satisfaction throughout their journey. What You'll Need • Completed vocational training in a service-oriented profession (e.g., Restaurant Specialist, Hotel Specialist) OR initial professional experience in gastronomy or hotel industry. • Proven ability to drive sales through upselling and alternative offers. • Strong communication and interpersonal skills, adept at handling various guest interactions and conflict resolution. • Proficiency with digital communication tools (tablets, apps). • Willingness to undertake overnight stays and work irregular shifts and rotating schedules. • Fluent in German (B2 level) and conversational English. What's On Offer • Comprehensive, full-time, 4-week training program with theoretical and practical segments, concluding with a final exam. • Opportunity for career development and potential long-term employment within a respected transportation group. • Possibility of transitioning to part-time roles after successful completion of training. Apply via Haystack today!