Why this role stands out
This Lead Patient Coordinator role offers a fantastic opportunity to shape patient experiences and develop leadership skills within a reputable healthcare organization. If you are a detail-oriented and personable individual passionate about providing exceptional service in a dynamic environment, you will thrive in this position. Apply now to become a vital part of the H2 Health team and advance your career in healthcare administration.
Quick overview
Job description
Patient Coordinator | Full-Time | Pediatrics
At Great Strides Rehabilitation, an H2 Health company, we know that excellent patient care starts at the front desk. As a Patient Coordinator, you are the first point of contact and the welcoming face of our outpatient clinics. Your role is critical to creating a positive, efficient, and supportive experience for patients and their families.
Patient Coordinators are responsible for ensuring smooth day-to-day operations, including scheduling, check-ins, insurance verification, and communication with clinical teams. If you're detail-oriented, personable, and passionate about healthcare, this is a great opportunity to grow in a fast-paced, patient-focused setting.
Your Role:
- Greet patients and families with warmth and professionalism
- Manage patient check-in and check-out procedures
- Schedule appointments and maintain accurate records
- Verify insurance benefits and collect co-pays as needed
- Support communication between therapists and patients
- Assist with general administrative tasks to keep the clinic running smoothly
- High school diploma or equivalent
- Previous experience in a healthcare or customer-facing environment preferred
- Excellent organizational and communication skills
- Friendly, reliable, and detail-oriented
- Comfortable using scheduling and EMR systems
- Ability to manage multiple tasks and priorities
- Bilingual (English/Spanish) is a plus, but not required.
- Compensation: $16.00- $17.00 per hour
- Medical, dental, and vision insurance
- Generous PTO and paid holidays
- 401(k) with company match
- Tuition loan reimbursement
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Company-paid life insurance
- Additional voluntary benefit options
Advance Your Career. Let’s build a career that works for you.
Apply now. H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
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