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Servicenow QA

Everest TechnologiesUnited States🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationUnited States
ComplianceProcurementReconciliationServiceNow

Job description

IT QA Engineer - SDET

Remote

Education

10+ yrs exp .

The ideal candidate will possess a Bachelor's degree in Information Technology, Business Administration, Finance, or a related field, along with demonstrated experience in Software Asset Management (SAM) and the ServiceNow platform.

Key qualifications include:

· Strong experience with ServiceNow, including Software Asset Management and related platform capabilities.

· Comprehensive knowledge of Software Asset Management lifecycle processes, including:

o Software Products and Models

o Software Entitlements and License Management

o Software Contracts and Renewals

o License Reclamation and Optimization

o End-of-Life (EOL)

Technical Skills & Qualifications

· Experience administering and optimizing ServiceNow Software Asset Management (SAM Pro) solutions.

· Working knowledge for software license management and compliance.

· Proficiency with enterprise endpoint and discovery tools such as Microsoft SCCM, JAMF, and Discovery platforms.

· Ability to develop and analyze reports, dashboards, KPIs, and metrics to support software governance and decision-making.

· Strong analytical skills with experience in data validation, reconciliation, license compliance, and software optimization initiatives.

· Knowledge of software asset lifecycle management, including procurement, deployment, utilization, reclamation, renewal, and retirement processes.

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