Content Manager

Our client is seeking a Content Manager to join its global Marketing and Content & Partnerships team on a contract basis. The role will lead the development of digital-first content across global channels, with a particular focus on social media, brand engagement, responsible marketing compliance and collaboration with agency production partners.

Key Responsibilities:

• Drive the growth and engagement of global social media channels through high-quality, shareable content
• Develop best practice social media approaches and standardise measurement frameworks to track performance
• Work with agency production hubs and third-party partners to define, produce and deliver content for global campaigns
• Act as the key point of contact for digital compliance teams, ensuring content meets Responsible Marketing Principles and relevant codes
• Support the timely resolution of social media issues and potential crises
• Manage agency production hub relationships, including objectives, scope, key performance indicators and periodic performance reviews
• Optimise ways of working with production partners and promote the effective adoption of content technology, including Adobe solutions
• Act as a quality gatekeeper, ensuring that agency and partner outputs meet the required creative and technical standards

Job Requirements:

• Proven experience in digital marketing and social media content management
• Strong understanding of social media platforms, with hands-on experience of channels such as Meta and YouTube
• Thorough knowledge of content development and creative production processes across multiple channels
• Experience working in regulated industries serving adult audiences
• Experience managing agency production hubs and multiple external partners
• Consumer goods or new category industry experience would be beneficial
• Practical experience with social media technology such as Hootsuite and content technology such as Adobe Experience Manager
• Graduate degree or equivalent professional qualification

Skills and Attributes:

• Strong stakeholder relationship management and communication skills
• Excellent attention to detail and a clear understanding of content quality
• Self-motivated, organised and able to work independently across complex projects
• Comfortable working in a multicultural, global environment and collaborating with stakeholders at all levels
• Resilient, flexible and confident when working in a fast-paced and changing environment
• Experience managing external partners and content creators would be advantageous
• Understanding of global consumer brand portfolios and responsible marketing frameworks would be beneficial

Working Environment:

The Content Manager will work closely with internal category, customer experience, legal and compliance teams, as well as external agencies and production partners. The position has a global remit and may involve limited travel.
If you are an experienced Content Manager with a strong background in digital marketing, social media and agency partnerships, apply now to take on this global contract opportunity.