Firebirds Retail Sales Associate - PT

We are looking for friendly and enthusiastic part-time associates for the team store at Acrisure Arena, home of the Coachella Valley Firebirds, Coachella Valley Lakers, as well as concerts/events ranging from Paul McCartney, Shakira, to Professional Bull Riding.

JOB SUMMARY

As a Game Day/Event Retail Associate, you'll interact with customers, provide product information, assist with purchases, maintain the sales floor, and operate the point-of-sale system while delivering exceptional customer service. 

DUTIES AND RESPONSIBILITIES

• Greet and engage fans with a friendly demeanor.
• Assist fans in finding and selecting merchandise.
• Address fan inquiries and questions professionally.
• Operate heat press for jersey customization.
• Ensure the sales floor is stocked, organized, and visually appealing.
• Maintain cleanliness and uphold brand merchandising standards.
• Operate point-of-sale system efficiently and accurately.
• Collaborate with team members to ensure smooth operations.
• Adapt and perform well in a fast-paced and noisy environment.
• (Concerts) Handle merchandise purchase transactions. Ensure customer is satisfied with product being purchased before completing the transaction.
• (Concerts) Count in all product received; count out all product at the end of the show.
• (Concerts) Help set up merch booth and product displays based on guidance from Team Store management and client specifications.
• (Concerts) Help maintain booth cleanliness and organization throughout festival or event.
• Perform other duties as assigned.

JOB SKILLS AND TRAITS

• Energetic and enthusiastic personality.
• Strong interpersonal and communication skills.
• Detail-oriented with accurate product information.
• Multitasking and adaptability in fast-paced situations.
• Basic point-of-sale system knowledge.

QUALIFICATIONS

• High school diploma or equivalent.
• Previous customer service or retail experience is a plus.
• Familiarity with point-of-sale systems preferred.
• Must be 18 years of age or older.

ADDITIONAL NOTES

• Ideal for those who thrive in lively environments.
• Contribute to delivering a memorable experience for fans and visitors.
• Jersey Pressers - Pressing experience preferred. Game day hours

Pay: Starting at $22.28/hour

Usual Shift Start: Between 3-5pm
Shift End: Ends when the game/event ends usually no later than 11 pm for games, later for concerts

Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be assigned. It may be modified or updated as necessary to meet the changing needs of the business.

Thank you for considering joining our team. We look forward to reviewing your application!