Service Technician I

Service Technician I | Rockfall, CT | On-site This employer is a world-leading provider of integrated security solutions, dedicated to protecting and optimizing businesses globally. With a strong commitment to client experience and a mission to make the world a safer place, they offer an unparalleled ecosystem of health, safety, and security solutions powered by their people, knowledge, and technology. The Role • Respond to trouble tickets to ensure application uptime and system performance. • Diagnose and resolve application issues both individually and as part of a team. • Execute preventative maintenance tasks to maximize application availability and identify system faults. • Perform routine configuration changes, including user permissions and application settings. • Document all system modifications through a digital change control tracking system. • Produce technical documentation for system deployment. What You'll Need • High School diploma or equivalent. • Experience installing and troubleshooting low voltage equipment. • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems. • Working knowledge of network communications and IP addressing. • Strong written and verbal communication skills. • Excellent problem-solving and analytical abilities. What's On Offer • Paid company training. • Comprehensive benefits package including medical, dental, vision, and life insurance. • 401K with a 60% match up to 6% of salary. • Paid time off for vacation, holidays, and sick days. • Paid company training, educational assistance, and exceptional growth opportunities. Apply via Haystack today!