SAP Program Manager (PMO)

As part of Hamamatsu s SAP transformation (S/4HANA + Sales Cloud/Service Cloud), this role provides hands-on PMO leadership, SAP governance, cross-track coordination, and program controls. This is an operations-heavy role with deep involvement in SAP workstreams, data readiness, integration planning, documentation management, and vendor oversight.

Role Snapshot

You will operate at the center of the SAP program driving schedule integrity, risk management, RAID control, documentation governance, testing readiness, cutover preparation, and communication across SAP, HPK, vendors, and internal teams. Approximately 80% PMO operations, 20% SAP delivery enablement.

Key Responsibilities

SAP Program Governance & Standards

- Maintain SAP PMO governance structure, including stage gates, decision logs, RAID logs, scope/change management, and program documentation.

- Maintain the SAP master portfolio, cross-track dependencies, integration points, and benefits register.

- Ensure audit-ready documentation for SAP-related work, including ISO-aligned PMO artifacts.

- Create and maintain SAP dashboards (RAG status, KPIs, critical path, data readiness, test progress, cutover readiness).

SAP Delivery Coordination

- Support day-to-day coordination across SAP workstreams: Finance, Sales/CE, Service Cloud, Operations, Data Migration, Integrations, Infrastructure/Environment Management.

- Assist with Explore/Realize/Deploy deliverables, including requirements traceability, backlog tracking, and dependency management.

- Facilitate workshops, fit-gap sessions, KT sessions, and ensure correct SMEs are present and prepared.

- Track data objects, migration cycles, test scenarios, cutover activities, and hypercare tasks; escalate delays or blockers.

Tools & Automation

- Administer and maintain SAP PMO tools: MS Project, SharePoint/Teams, project repositories, and PMO dashboards.

- Automate repetitive SAP PMO tasks (RAID updates, reporting cycles, documentation routing, reminders).

Financials, Vendors, and Contract Oversight

- Track SAP vendor T&M burn, change orders, milestone billing, and coordinate internal approvals.

- Monitor SAP partner deliverables (SAP, HPK, NTT, and others), ensuring contractual obligations and timelines are met.

Training, KT & Knowledge Management

- Maintain SAP PMO documentation for training, onboarding, KT capture, and ISO-related documentation.

- Support SAP-related internal training coordination and ensure SMEs receive the necessary materials and pre-reads.

SAP Enablement (20%)

- Provide hands-on support for S/4HANA, SAP Sales Cloud, and SAP Service Cloud execution activities, including data validation, testing document preparation, UAT readiness, cutover logistics, and hypercare tracking.

Qualifications

Required

- Bachelor s degree.

- 10+ years professional experience in the US, preferably in manufacturing or complex technology/electronics environments.

- 9 14+ years in project management or PMO roles.

- Proven experience supporting large-scale SAP programs (S/4HANA, Sales Cloud/CE, Service Cloud).

- Strong understanding of SAP program structures (Explore Realize Deploy), SAP governance, cross-functional dependencies, and data/testing lifecycle.

- Skilled in PMO toolsets: MS Project, SharePoint/Teams, Excel, and portfolio dashboards.

- Demonstrated experience driving enterprise adoption of project/portfolio tools.

- Strong communication and stakeholder management; ability to influence resistant audiences using data-driven arguments.

- Experience with PPM tools (Project for the Web, Monday.com, Asana).

Preferred

- PMP or PRINCE2-7 certification.

- Automation skills (Microsoft automation, workflow tools).

- Experience with SAP data migration, testing cycles, or cutover execution.