Quick overview
Job description
Responsible for Corporate Client Contractual Payments for US Global clients which have high complexities and multiple divisions with unique financial terms and high severity clients. The position will also be responsible for working closely with GCP business and LFO group to ensure the alignment on the financial terms to profile the contract. The role will be expected to ensure accomplishment and sustenance of various measures, metrics and initiatives pertaining to Client Incentive Process
- Accurate interpretation of the financial terms for US Market Contracts between Amex and Corporate Clients.
- Managing client incentive payments process for US Middle & Large Market which involves review of accuracy before processing incentive pay-outs to corporate clients as per the terms of the Contract with AMEX within prescribed timelines.
- Extensive coordination & collaboration with various groups like Vendor creation, Oracle Business Groups, Contract Management, Pricing, Controllership, Compliance teams to ensure Compliance requirements are met.
- Ensuring the timely and accurate payment of incentive to Clients and keep Amex brand intact
- Ensuring the accurate deal interpretation and system setup of contract financial terms
- Performing Secondary review of client incentive payment performed by other peer based on their financial terms in the agreement
- Interact with various work groups, viz. Pricing, Account Managers, Finance and Technology to identify specific areas of focus and issues requiring leadership attention, flag any pressure points, and resolve time sensitive issues.
- Support the design and execution of a robust and sustainable model for monitoring and reporting of key measures of success for client incentives payments.
- Maintenance of trackers such as on-hold, Ageing, SOFR and payments related trackers and consolidate them for CI payments.
- Collaborate with Partner Operations Governance on relevant initiatives and deliverables.
- Ensure compliance with all prevalent procedures and policies linked to the process. Besides the above, the position will work closely with GSM leadership and be a part of the coordination and implementation of initiatives around operational transformation, data integrity and customer priorities.
- Drive Regular Governance Calls with Business to ensure no surprises in operations
- Capable of leading projects independently.
- Focus on value-add initiatives that improves process efficiency and accuracy.
- Should be a CA/ Graduate with 4-6 years of relevant work experience.
- Eye for detail, strong analytical skills and ability to comprehend complex contractual terms into financial implications for the business.
- Strong communication and influencing skills, and ability to manage multiple relationships and priorities.
- Ability to develop innovative solutions using a data driven approach, multiple variables and insights.
- Good understanding of Amex products, financial processes, systems and tools will be an added advantage.
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