Service Technician I

Service Technician I | Middlefield, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, safeguarding businesses of all sizes across the globe. With a strong commitment to client experience and a mission to make the world a safer place, they leverage cutting-edge technology and a dedicated team of over 13,000 professionals in 40 countries.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues both independently and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications using a digital change control tracking system.
• Conduct pre-deployment end-to-end testing of upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Strong proficiency with Microsoft Office Suite.
• Excellent problem-solving, analytical, and communication skills.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits including Medical, Dental, Vision, Life Insurance, and a 401K with a 60% match.
• Paid time off for vacation, holidays, and sick days.
• Opportunities for exceptional career growth and progression.
• Company-provided vehicle, laptop, and cell phone.

Apply via Haystack today!