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Collections Admin I

Advanced Tech PlacementAtlanta, GA🇺🇸United StatesPosted 9 Jul 2026

Why This Role Stands Out

This hybrid role offers an excellent opportunity to hone your negotiation and collections expertise within a reputable company, where you'll contribute to resolving customer accounts and enjoy a flexible work environment. You'll thrive here if you possess strong communication skills, a solid understanding of collections regulations, and a proactive approach to problem-solving. Apply today to join a dynamic team and advance your career in collections!

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

We are looking for a Collections Admin I to join our team!

The ideal candidate will have a strong background in consumer or Third-Party collections, excellent communication skills, and the ability to work in a fast-paced environment. Must have worked on Dialer and knowledge of FDCPA Regulations.

Responsibilities:

  • Identify issues and know when to escalate to management
  • Contact customers to resolve outstanding past due payments
  • Negotiate payment plans and settlements with customers as needed
  • Collaborate with Customer Service, Originations, and others to resolve customer disputes and issues

Requirements:

  • High school diploma or equivalent
  • 2 years of experience in consumer collections

Required Skills:

  • Strong knowledge of collection laws and regulations
  • Excellent communication and negotiation skills
  • Ability to work independently and as part of a team

Preferred Skills:

  • Dialer experience

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