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NOC Communications Specialist

Inteliblue LLCHarrisburg, PA🇺🇸United StatesPosted 22 Jul 2026

Why This Role Stands Out

This on-site NOC Communications Specialist role at Inteliblue LLC offers a fantastic opportunity to grow your IT support and incident management skills within a dynamic environment, directly contributing to critical system operations. If you excel at problem-solving, possess strong communication abilities, and thrive in a fast-paced setting, you'll find this position rewarding as you ensure seamless network performance. Apply now to become an integral part of their dedicated team!

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

ITS NOC Communications Specialist - Immediate placement
This is a very urgent requirement with immediate placement, please apply for immediate consideration.

Job Title: NOC Communications Specialist
Location: Harrisburg, Pennsylvania
Interview: Phone/In-Person
Duration: Long Term

Job Description:

Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed.
Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed.
Promptly and properly escalate high priority issues.
Responds to outages and system failures using established escalation processes.
Proactively identifies and resolves problems.

Required Skills:

  • Previous systems administrator, help desk and/or call center experience
  • Experience with incident management, call tracking and ticketing software (preferably ServiceNow)
  • Ability to support end users with varying IT skillsets
  • Ability to troubleshoot end-user issues and/or escalate as needed for quick resolution
  • Excellent communication skills (written and oral)

Thanks

Skills

Call Center
Help Desk
ServiceNow

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