Retail Service Specialist

Retail Service Specialist | Pittsburgh, PA | Hybrid

This established organization, a leader in its field with a history dating back to 1900, is seeking a dedicated professional to join its branch network. The company boasts a large national presence, serving millions of members across multiple states. They pride themselves on fostering a diverse and inclusive environment where employees are empowered to deliver exceptional service and achieve their career goals.

The Role

• Greet and assist members and customers, identifying needs and providing outstanding service.
• Offer DMV vehicle licensing, registration, and notary services.
• Drive sales by cross-selling and upselling various company products and services, with opportunities for incentives.
• Prepare travel-related materials, including routings, maps, and tour books.
• Provide passport photo services and handle cash transactions, including balancing and reconciling drawers.
• Make travel reservations and provide information on destinations.

What You'll Need

• Experience in retail sales, banking, or a similar customer service/sales environment.
• A proven track record of exceeding sales or service quality goals.
• Ability to obtain and maintain a valid notary license.
• Proficiency with basic Microsoft Office applications.
• Availability to work Monday through Friday during office hours and Saturdays as required by the branch.
• A high school diploma or GED.

What's On Offer

• Comprehensive health coverage (medical, dental, vision).
• 401(K) savings plan with company match.
• Paid time off and floating holidays, including for community volunteer programs.
• Opportunities for professional growth and tuition assistance.
• Employee discounts on memberships, travel, entertainment, and services.

Apply via Haystack today!