Sales & Service Associate

Job Description
Job Description
Benefits:
Simple IRA Match
Bonus & Commission & Hourly Wage
Opportunity for advancement

About the Role

Join the Caro-Northrup team as a Sales & Service Associate in Oneida, NY, where you'll help protect what matters most to our clients. This is an exciting opportunity to build a rewarding career in insurance sales and customer service with one of the most trusted names in the industry. If you're a people-person with a drive to succeed, we want to hear from you! The salary range listed below reflects base compensation only and does not include commissions or bonuses.
Additional earnings are available through commission and performance-based incentives.

Responsibilities

Prospect and generate new business through leads, referrals, and outbound outreach
Sell and service personal lines insurance products including auto, home, and life policies
Build and maintain strong client relationships through exceptional customer service
Conduct policy reviews and identify cross-sell and upsell opportunities
Process policy changes, renewals, and endorsements accurately and efficiently
Handle inbound customer inquiries and resolve issues in a timely manner
Meet and exceed monthly sales goals and performance metrics
Requirements:
Active New York Property & Casualty and/or Life & Health insurance license (or willingness to obtain)No License but you've got the right attitude?

No Problem! Our team helps guide you through the training and class, and we even reimburse your new license once you pass the test!

Prior experience in insurance sales, financial services, or a customer-facing sales role preferred
Strong communication, interpersonal, and relationship-building skills
Self-motivated with a goal-oriented mindset and proven ability to meet sales targets
Proficiency with CRM software and basic computer applications
Detail-oriented with strong organizational and multitasking abilities
High school diploma or equivalent required; associate's or bachelor's degree a plus

About Us

The Caro-Northrup Agency is a locally owned and operated agency proudly serving the Oneida, NY community and surrounding areas over 30 years. Our agency is dedicated to providing personalized coverage and outstanding service to every client. We foster a supportive, team-oriented work environment where motivated individuals can grow their careers and make a real difference in people's lives.