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Recently postedFull timeTechnology

Database and IT Support Analyst

MAAS Group HoldingsSydney, Sydney🇦🇺Australia

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationSydney, Sydney, Australia
SQLMicrosoft OfficeAzurePower BIData Analysis

Job description

Full-time Permanent Associate

Description

The Database and IT Support Analyst plays a crucial role in ensuring the smooth operation of our IT systems and databases. Based in Lidcombe, New South Wales, this permanent full-time position involves providing technical support, maintaining database integrity, and assisting in the implementation of IT solutions that enhance business efficiency. The successful candidate will contribute to day-to-day database and system support, resolves technical issues,

maintains documentation and escalates specialist issues where required.

Responsibilities
  • - Manage, maintain and optimise databases, including database design, data integrity, performance monitoring, SQL queries and troubleshooting.
  • - Manage database security, access and permissions, including backup and recovery processes to protect business data.
  • - Support Azure data platforms, Power BI, data extracts and integrations across finance, operational and business systems.
  • - Support database upgrades, migrations and testing, maintain technical documentation, and resolve database and data issues. business applications, networks and IT systems.
  • - Install, configure, monitor and maintain assigned servers, network services, Azure environments, applications and devices.
  • - Troubleshoot technical issues, manage assigned incidents and elevate specialist or critical issues where required.
  • - Support IT security, system health
Knowledge & Experience
  • - Tertiary qualification in Information Technology, Computer Science, Data Analytics or a related discipline, or equivalent practical experience.
  • - 1-3 years' experience in database, systems or IT support, or a similar technical role.
  • - Hands-on experience with SQL, databases, Microsoft 365, Power BI and data integration. Exposure to Microsoft Fabric and Azure is desirable.
  • - Strong analytical and troubleshooting skills, with good attention to detail and documentation.
  • - Ability to work independently, communicate effectively and identify practical improvements across data, systems and IT support.

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